AI chatbot development · Part of the AI agents guide
AI chatbot development for your app or platform
AI chatbot development is building a chatbot that answers from your own content, inside your app or site. We build chatbots that know your program, your product and your rules, and hand over to a person when they should. You can have a working one in 30 days for $18,400.
AI chatbots we build
A chatbot on your content
It answers from your guides, your docs and your program. Not from the open internet.
A chatbot inside your app
Built into your product, behind your login, so it knows who it's talking to.
Your program as a chat coach
Your method, in a chat your clients can ask any time. Your best answers without you in the room.
Support chat with a handover
It answers the common questions and passes the hard ones to a person, with the full chat attached.
A chatbot for your team
Staff ask it about your policies, products and past work, and get the answer with the source.
A chatbot that can act
When answers aren't enough, we add actions. It books, updates and sends. That's when it becomes an agent.
Chatbot or AI agent: which one do you need?
A chatbot answers
Your users ask, it replies from your content. Right when people mostly need information.
An agent does the job
It answers, then takes the action. Right when people want the task done for them.
Start with the chatbot
It's faster to build and easier to trust. Add actions once you can see what people ask for.
What makes a chatbot people trust
Anyone can put a chat box on a page. The hard part is a chatbot that is right, and says so when it isn't sure.
It sticks to your content
Answers come from what you've written, with the source shown. It doesn't make things up to fill a gap.
It says when it doesn't know
No guess dressed up as an answer. It tells the user and offers a person.
A person is one click away
The handover is built first, not last. The person gets the whole chat, so nobody repeats themselves.
Answers are tested
We test it on real questions before launch, and keep testing as your content changes.
How AI chatbot development works with us
We're an Australian team with 200+ apps shipped since 2015. A first chatbot fits neatly inside one 30-day build.
- 01
Pick the job
We agree who the chatbot is for, what it answers and when it hands over.
- 02
Load your content
We bring in your guides, docs or program and set it up so the chatbot can find the right part.
- 03
Build and test
We build it into your app or site and test it on real questions. You get two rounds of changes.
- 04
Launch with a safety net
It goes live. You get 30 days of fixes while real users try it.
★ Keep reading
More on chatbots and AI agents
AI agents
The full guide: what agents are, the main types and every page we've written.
AI agents guide →AI agent development
When your chatbot needs to take action, we build an agent into your product.
AI agent development →AI automation
For the repeat steps behind the chat that never change.
AI automation →Chatbot vs AI agent
The difference in plain words, and how to tell which one you need.
Read the post →Adding a chatbot to your website
What to sort out first, and why the handover to a person comes before the bot.
Read the post →Chatbot security
How to keep a chatbot from leaking data or being talked into bad answers.
Read the post →AI chatbot development: questions, answered
What is AI chatbot development?
It's building a chatbot that uses an AI model to answer in plain language. A good one answers from your own content, sits inside your app or site, and hands over to a person when it should.
How much does AI chatbot development cost?
A first chatbot fits our 30-Day Prototype Launch, which is $18,400. That covers one platform, one core workflow, up to 2 user roles, 1 integration, 2 revision rounds and 30 days of fixes. Bigger builds get a fixed quote.
How long does it take to build an AI chatbot?
A focused first version takes 30 days with the Prototype Launch. A chatbot with more roles, more integrations or actions takes longer, and we quote that before we start.
Can the chatbot answer from my own content?
Yes. That's the main reason to build your own. We load your guides, docs or program, and the chatbot answers from those and shows the source. It doesn't pull answers from the open internet.
What is the difference between a chatbot and an AI agent?
A chatbot answers. An agent answers and then does the task, like booking a slot or updating a record. Most products start with a chatbot and add actions later.
Do you build sales chatbots or voice agents for lead generation?
No. We build chatbots into software products. Sales agents and voice agents for lead generation are handled by a sister brand. Tell us what you need and we'll point you to the right team.
Will I own the chatbot?
Yes. The code, the AI accounts, the keys and your content are yours from day one. If you ever move on, it all goes with you.
Start here
The 30-Day Prototype Launch
A working chatbot in your app or on your site in 30 days, for one fixed price.
- One platform: your web app, your site or your mobile app
- One core workflow: the chat, on your content, with a handover to a person
- Up to 2 user roles and 1 integration
- 2 revision rounds, then 30 days of fixes after launch
- Price
- $18,400
- Time
- 30 days
- After launch
- 30 days of fixes
Need more than one workflow? Custom builds get a fixed quote before we start.